FAQs – You Ask, We Drop Answers
1. What is Glowbal House?
We’re your go-to for bold, printed hats made for music lovers, party people, and festival fiends. If you’re living for the beat, the lights, and the vibe—Glowbal House is your new favorite fit.
2. Are your hats unisex?
Yes! All our hats are designed to be rocked by anyone and everyone. Music culture has no gender, and neither do we.
3. What types of hats do you sell?
We specialize in printed caps, bucket hats, and festival-style headwear—with designs that pop and speak to the scene. Think streetwear meets rave culture with a dose of hip hop flair.
4. Do you offer custom prints?
Currently, we’re focused on dropping 🔥 pre-designed collections—but custom printing might be in the works soon. Stay tuned and follow us on socials for updates.
5. What sizes are available?
Most of our hats are one size fits most with adjustable straps. Specific sizing info is listed on each product page. If you're unsure, hit us up—we got you.
6. How long does shipping take?
Shipping times vary depending on your location:
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US Orders: 5–8 business days
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International Orders: 10–15 business days
Tracking info will be emailed to you as soon as your order ships!
7. Do you ship worldwide?
Yes! Glowbal House is global—no matter where the party’s at, we’ll get your hat there.
8. Can I return or exchange my order?
We accept returns/exchanges within 14 days of delivery for unworn items. If your hat came in damaged or there’s a sizing issue, just contact us and we’ll make it right.
9. How can I contact you?
Slide into our DMs on Instagram @glowbalhouse or email us at support@glowbalhouse.com. We’ll get back to you as soon as we can—usually within 24 hours.
10. Where can I find your latest drops?
New designs drop right here on our website, and they go fast! Follow us on Instagram or sign up for our newsletter so you don’t miss the next wave.
🎶 Glow hard. Stay loud. Rock your vibe.
Thanks for repping Glowbal House—see you under the lights.